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South African E-Hailing Association emblemSAEHA
Illustrative passenger using a mobile phone during an e-hailing trip
Driver Support

Support when things go wrong on the road.

The nature of e-hailing work can be unpredictable - vehicle breakdowns, accidents, disputes and health emergencies happen. SAEHA provides guidance and support so members are not left to face difficult moments alone.

Safety incidents

Guidance after harassment, threats, or a safety concern on the road.

Vehicle breakdowns & accidents

Support and direction when your vehicle is out of action or you've been in an accident.

Disputes with platforms

Help engaging Uber or Bolt on unfair deactivations, fare disputes, or policy issues.

Welfare & wellbeing

A point of contact for members going through a difficult time on or off the road.

Request assistance

Tell us what's happening

Complete the form and we'll follow up. For anything urgent, please call or WhatsApp us directly using the buttons above rather than waiting for a form response.

South African urban road scene with taxis and private vehicles
Urgent road concerns

E.g. accident, vehicle breakdown, dispute with a platform, safety concern, welfare support.