Quick answer
A practical checklist for protecting people, calling help, documenting the scene, and avoiding common mistakes after a crash.
Check people before vehicles
After a collision, check yourself, passengers, and other road users for injuries. Call emergency services immediately if anyone is hurt, trapped, threatened, or if the scene blocks traffic dangerously.
Secure the scene if safe
Switch on hazards, use a warning triangle, and move people away from traffic if it is safe. Do not stand in the road discussing damage while vehicles pass.
Collect accurate information
Photograph vehicle positions, number plates, licence discs, damage, road conditions, traffic lights, signs, and any visible injuries. Exchange contact and insurance details without admitting liability at the roadside.
- Date, time, and exact location.
- Driver names, phone numbers, and licence details.
- Vehicle registration and licence disc photos.
- Witness contact details if available.
For e-hailing trips
Preserve trip records, passenger messages, and platform notifications. If a passenger was involved, follow platform reporting steps and keep SAEHA or another trusted support channel informed.
Frequently asked questions
Should I admit fault after an accident?
Do not admit liability at the scene. Share required information, assist injured people, and let insurers or authorities assess fault.
Can I move the vehicle after a crash?
If the accident is minor and the vehicle is creating danger, move it only when it is safe and after taking photos if possible. Serious crashes may require police or emergency guidance.
Need driver support?
Guides help you prepare, but a real roadside or driver support concern deserves direct follow-up. Contact SAEHA if you need help with membership, a safety incident, a breakdown, or an e-hailing support matter.